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Bulk Email Marketing Software FAQ
1 Bulk Mailer FAQs and Answers
Q: I registered 1 Bulk Mailer but it says I need to register again? Answer 
First step is to setup your sender account information. To begin click on "Tools" and choose the first option "Sender Account" 
From this screen complete the form by adding your name, email address, reply to email address, and company. Email address and reply to address do not need to be the same. Signature field is optional. How do I set-up my mail server?
Next click on the "My Mail Server" tab. This is where you set-up your mail server which 1 Bulk Emailer will use to send out emails. If you do not know the name of your out going mail server contact your ISP or hosting company for this information. For your User Name put in your complete email address. Password is the password that you setup or assigned by your ISP. Most of the time this information is the same information used when you setup you email account in Outlook, Outlook Express or other mail client. How do I set-up my email groups?
To setup your groups to import your email lists into 1 Bulk Emailer go to "Groups" and choose "New Group" 
From this screen simple name this group How do I import an email list from older version of 1 Bulk Emailer?
With 1 Bulk Emailer 2.31 it is possible to import email groups from older versions.
To begin this process go to "Tools" and choose the last option "Import?Upgrade Mass e-mailer Database".
To start the data transfer first locate the data
folder for older Mass e-mailer versions. Begin by clicking the small folder icon.
From this window locate the old mass e-mailer
data folder. In most cases the folder is located under program files>Intelliquis>Mass e-Mailer>mail data.
After the mail data folder is located click "OK".
How do I import an email list?
To begin the import process first highlight the group that you want your email names to import into.
This is done by positioning the mouse cursor over the group name and click on your mouse's left button. After the group
name is highlighted right click and a new drop down box will appear. Now choose "Import Recipients".
From the "Select Group and Text File"
screen click on the small square button on the left to locate your database file.
From this windows you can choose the
database file that you want to import into 1 Bulk Emailer. 1 Bulk Emailer supports many database file types including .txt and
Microsoft's Excel .csv files. The window defaults to .txt files but this can change by clicking on the down arrow at "Files of type"
and then choosing "all files". Next click the down arrow at the "Look in" field located at the top and navigate
to the folder that contains your database file. After locating the data file highlight it and choose "open". This has set the
path for 1 Bulk Emailer to open the database file. (WARNING!! Before importing close the database file if it is open.)
At this screen before you import choose the type
of deliminator. Choices are either comma, tab, semi-colon, space, or fixed width. Then click "Next" to begin the field mapping process.
At the field mapping screen we need to match what is on the left with what is on the
right. From "Import Field" column highlight the down arrow in the first field and choose the best match for the data field
on the left.
Complete the field mapping by matching the
"Sample Value" with "Import Field"
Click next to open the import data window.
Click "Import" to begin the import process
After the import process is complete click "Cancel" to close the import window and view the
email names.
Do I have the
latest updated versions of the software?
To find out, start 1 Bulk Emailer software and see what version it is. The latest version number is 2.16. To upgrade go to our upgrade site. If the numbers on your version are lower, you may want to upgrade to the new 2.16 version. *Note: You will need you old customer ID for the upgrade pricing. To purchase the upgrade click here How do I receive a free demo version?You can download our products to try them out for free, and we recommend doing just that before you buy them. To download the latest free demo versions of our bulk email software programs click here. Then, when you are ready to purchase click the "purchase" button in the left panel of this website. Once you order, you will immediately receive unlock codes to make the demo version fully functional. How do I order the software?To order our software, click this purchase button. When you order our software online, an e-mail with your download link and unlock instructions to convert the demo software to a fully functional version will be sent immediately after the order is processed. How do I add images to my email?He have had several calls and emails concerning how to add picture to an email. Click here for additional information. Which ISP should I choose for bulk emailing?Several of the larger ISPs such as AOL, CompuServe, MSN, and Prodigy along with most of the free ISP's such as Juno, WorldShare, EarthLink, NetZero are set up as intranets (as opposed a true internet connection), and have installed filters to try to prohibit users from sending bulk email. Many large isp's such as Comcast, South West Bell, SBC Global will allow you to send email but may limit the number you can send in a day. The best solution is to sign up for our unlimited mail server or use your own hosting account mail server. Mass e-Mailer also has its own built in mail server that will allow you to send email from your PC and bypass your ISP Why is 1 Bulk Emailer not sending email?There are two ways to sending emails with - connecting directly to the recipient's mail server or using your own mail server or your ISP's. Most of the time this is the same SMTP server settings you are using for Outlook. If you are not sure just call your ISP and ask them for their out going mail server name, your user name and password to access the server. 1 Bulk Emailer works with all types of mail servers. Should you have a problem connecting please contact us. Check to make sure that your firewall allows 1 Bulk Emailer to connect, or check with your ISP to see if they are blocking port 25 or 80 How do I send html emails?
1 Bulk Emailer is very capable of sending HTML emails. It does require some knowledge of html, but most important you will need to load your images on your web server. To load an HTML message first save your file in HTML format. Next go to "New Message". 
Click on "File" then "Import from file". 
From the file open window locate the folder and html file that was created. Highlight the file and click "open". Your html file will then import into 1 Bulk Emailer ready to send. What can affect the speed of sending my emails?When 1 Bulk Emailer was developed, we tried it out on several different ISP's. On the dial-up 56k connection that we used, we were able to send emails at the rate of just over 50,000 per hour. However, every ISP is different, and there are many factors within the ISP's system that can affect the speed at which you are able to send emails including ISP filters, bandwidth, internet traffic, mail server congestion, etc. Another thing that can slow it's speed down is some ISP's mail server programs run at a slower pace than others. Some mail servers will allow 50,000 emails or more per hour through their system, others may only allow 2,500 - this is the most common problem that will slow down. I have a question that is not listed here.If you have a technical question that is not listed here, please call us at USA 800-590-0809, Canada 888-398-8269, or United Kingdom 02070-787437. Thank you.  Our Other Products: Pay Per Click Bid Management Software |Email Server Hosting |Keyword Building |RSS Reader Software |
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